quality cost anslysis chapter 8 1

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Submit your answers to Cost of Quality measure given below

Due: March 1, 2020

Problem 1: Quality Cost Analysis

Based on the data below, answer the following:

  1. Categorize the quality costs into Appraisal, Prevention, Internal failure, external failure costs.
  2. Explain the quality management practice at the company. What recommendations will you make based on your analysis?

Cost Element


Checking outbound boxes for errors


Quality planning


Downtime due to equipment problems


Packaging waste


Incoming product inspection


Customer complaint rework


Correcting erroneous orders before shipping


Quality training of associates


Quality improvement projects


Other waste


Correction of typing errors


Total Quality Cost


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