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  1. Which of the following is not a phase of the labor relations process?
    state of the economy is usually referred to by indicating movement
    among such quantitative indicators as inflation, unemployment, and
    Negotiation of the labor agreement, including appropriate strategies, tactics, and impasse resolution techniques.
    rights and responsibilities of management and union officials to abide
    by applicable laws and labor agreement (contract) terms.
    Administration of the negotiated labor agreement.


  1. Which of the following is something a labor relations management consultant would be hired to do?
    Design and present the employer’s response during a formal union organizing campaign.
    Hire and train new managers.
    Break up union organization.
    Help redesign the floorplan and layout of a production facility to ensure employee safety.


  1. Which of the following is not one of the strategies used by the Knights of Labor, founded in 1869?
    Actively avoiding the use of strikes.
    Educating members and citizens as to the perceived evils of the existing industrial system.
    Encouraging the creation of producer and consumer cooperatives.
    Creating a new political party.


  1. The Pullman Strike of 1894 assumed significance because:
    It promoted the use of railroads as a better mode of transportation.
    It progressed from a nationwide strike in one industry to nearly involving all industries.
    The Pullman company sold more railroad cars.
    It excluded minority groups from joining the union.


  1. The
    person in a craft union who may be the first person on the job or the
    most senior employee, and handles employee grievances as well as
    contacting the business agent is the:
    Shop Steward.
    Union secretary.
    International union representative.


  1. Differentiate
    among the business agent of a local union, a shop steward, and an
    international union representative. How do their roles differ?


  1. Discuss
    your opinion regarding whether unions are still relevant and necessary
    in today’s work environment. What other means might be used to ensure
    ‘‘employee voice’’ in the workplace?


  1. Discuss
    some employer tactics used to prevent or minimize union membership
    growth prior to the passage of the National Labor Relations (Wagner) Act
    in 1935. Which, if any, of these tactics would be lawful today? What
    anti-union tactics are used today?


  1. How were the yellow-dog contracts and labor injunctions used to limit activities of union organizers or slow union growth?


  1. Although the National Labor Relations Act gives employees certain rights, these rights are not unlimited. Discuss.

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